Our Terms Shape How You Play
When you open an account with us, you're agreeing to the policies that keep 99hub running fairly for everyone. We've laid out what happens when you deposit, how...
Our Policy Stance & Your Rights
99hub operates within the jurisdictions and regions where local law permits. Your account is subject to our terms at the moment you register, and those terms remain current for the life of your account unless we notify you of amendments. Disputes are handled through our support team first; if unresolved, we follow the arbitration and compensation procedures outlined in this document. All
activity — deposits, withdrawals, game history — is logged and available to you in your account statement. We retain the right to verify identity, payment source, and account ownership at any time. Withdrawals are processed in the currency you deposited and cleared to your JazzCash, Easypaisa, SadaPay or Raast account within the timeframe stated in our payment policy.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why Our Terms Matter & How We Stand Behind Them
Verifiable Policies
Every rule on this page is enforced by our platform code. Deposit references, withdrawal timings, and game RTP percentages are...
Regional Compliance
We operate within the legal frameworks of regions where we're licensed to operate. Our terms reflect local payment standards for...
Dispute Track Record
Disputes are resolved by our compliance team using documented evidence from your account. We publish anonymised dispute resolution data quarterly...
Account Security Standards
We encrypt all account data, enforce two-factor authentication for high-value withdrawals, and audit payment flows monthly to prevent fraud and...
Payment Transparency
Your deposit receipt, withdrawal status, and account balance are updated in real time. All fees are disclosed before you confirm...
Terms Amendment Notice
Changes to our terms are notified via email and in-account banner at least 30 days before they take effect. You...
How Our Terms Align Across Platform Features
| Live Casino & Slots Terms | Game play, betting limits, and winning payout rules are identical between live tables and our slot lobbies. House edge, return-to-player rates, and session timeouts follow the same policy. |
|---|---|
| Sportsbook Betting Rules | Wagers placed through our sportsbook are governed by the same account verification and withdrawal policies as casino rounds. Odds settlement and bet cancellation procedures are transparent. |
| Mobile & Desktop Account Rules | Whether you play on app or browser, your account balance, transaction history, and betting limits remain synchronised. Terms enforcement is device-agnostic and real-time. |
| Deposit Rules — All Payment Methods | JazzCash, Easypaisa, SadaPay and Raast deposits are processed under identical verification and hold periods. Minimum and maximum deposit amounts apply equally to all payment rails. |
| Withdrawal Standards | All withdrawal requests — regardless of amount or payment method — go through the same identity and source-of-funds verification. Processing times are published on the withdrawal screen. |
| Account Closure & Reopening | The procedure for closing your account is the same whether initiated by you or us. Reopening a closed account follows identical re-verification steps as a new registration. |
| Bonus & Promotional Terms | Any promotional offer you see in-account is subject to the bonus terms linked to that offer. All bonus plays comply with the betting limits and game restrictions set out in the full terms. |
Key Elements That Define How 99hub Operates
Real-Time Account Logging
Every deposit, withdrawal, spin result, and bet is timestamped and stored in your account ledger. You can download your full transaction history at any time for verification.
Identity Verification Standards
Account holders must verify identity before withdrawals exceed 100,000 PKR. We request documentation once, store it securely, and do not re-request without cause.
Betting Limits & Caps
You set your own play limits at account creation. Maximum single bet, session spend, and daily loss caps are configurable in your settings and take effect immediately.
Game Fairness & RTP Disclosure
Every game published on 99hub displays its return-to-player percentage and house edge before you enter. Live tables show the dealer and camera feed so you see the outcome happen live.
Withdrawal Verification & Timing
Withdrawals to JazzCash, Easypaisa, SadaPay and Raast are verified within 2 hours and sent within 24 hours on working days. You receive a confirmation reference number immediately after approval.
Data Privacy & Encryption
All personal and financial data is encrypted end-to-end. We do not sell your data to third parties. Your payment credentials are never stored on our servers.